The other was named "away" which pointed to the routers IP and allowed access while not being connected to the home network. One was named "home" which pointed to the camera systems IP and allowed access while connected to the home network. In the past, two separate device settings had to be configured in the mobile app.
#GOOGLE NEST ROUTER ISSUES MAC#
In other words, even if DHCP is enabled on a device, it's IP address will not change because it's MAC address is strapped to the IP address per the DHCP IP Reservation rule. Any concern about the camera systems IP changing with DHCP is mitigated because the Nest router has a DHCP IP Reservation tool which links a fixed IP address to the MAC address of a given device. Apparently the Nest router needs DHCP turned on for a hard wired device connected to its LAN to allow port forwarding from the internet. This change appears to have been the fix. After trying a thousand different things including talking to Google, the ISP, and the modem manufacturer, opted to see what would happen if DHCP was turned back on in the camera system network settings. Internet access to the cameras without being connected to the routers WiFi network or while being out of the house would not work. Unfortunately, it appears this only allowed connectivity via the mobile app thru the routers IP while connected to the router's WiFi network. After adding the port forwarding rules, I turned off DHCP in the camera system and set its static IP address to match the IP linked to the port forwarding rules. For some reason though, DHCP had to be enabled on the camera system for it to show up in the Nest routers port forwarding rules device list. When installing the Nest router, the camera systems static IP was manually changed according to the routers LAN IP. This seemed like an ideal setup so the mobile app could be pointed to the fixed or static IP address of the camera system for access while connected to the old routers WiFi network. The camera system always had a static IP address with previous routers.
#GOOGLE NEST ROUTER ISSUES HOW TO#
It seems I need a username and password assigned to the router's internet input port along with its IP but not sure how to set that up or find in the Nest Router. I have tried the Google Home app login email and password, the cable modem's username and password without any success. The Nest WiFi does not allow accessibility via an internet browser, only the Google Home app. However, the old router was accessible via an internet browser along with the appropriate username and password. The mobile app worked fine with the old router. The connection is lost if WiFi is turned off on the phone and internet connectivity is only via mobile data. This "away" device setup will establish a connection and live view as long as my cell phone is connected to the home's WiFi network. A separate device setup in the app was established including the router's IP and the camera's username and password. To allow the app to live view while away, port forwarding was configured for the same IP for the camera system in the router. The live view works fine while connected to the home's WiFi network with a device setup in the app including the IP for the camera system and the camera's username and password. I have a camera system that allows a mobile app to live view while at home and while away.
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